Alternative Dispute Resolution (ADR)
Seeking & Seeing Change Through Alternative Dispute Resolution

ADR strategies are rapidly becoming the acceptable means for resolving conflict, facilitating negotiations and avoiding litigation.

The recognized benefits to ADR include:

• Improved employee relations
• Increase in agencies meeting state and federal licensing requirements
• Increased ability to resolve common company issues of harassment, stress and discrimination
• Learning to resolve at the lowest level of ADR possible
• Teambuilding via relationship building
• Coaching NOT dictating interest based negotiations...move from "I want - you get" to MUTUAL BENEFIT

PHILOSOPHY
Transformative ADR strategies originated from a need to resolve dispute by establishing an arena of trust & collaboration. This process creates understanding, moral obligation and hearing the possibility of yes. Also, it breaks the CRISIS CYCLE while creating an atmosphere of resolve.

This form of dispute resolution was premised on the belief that ADR should embody:

• A non-adversarial climate
• Mutual gains bargaining, and
• Win-win outcomes

These attributes collectively set the manner in which ADR processes will be practiced. Applied conscientiously, ADR processes should lead the participants from IMPASSE TO IMPACT.

SETTING
ADR strategies are not limited to any particular setting. ADR strategies are applicable to any situation where the presence of dispute and the absence of resolve reside.

Typical situations within settings consist of:

• Employee conflict with other employees
  
• Disputes between management & unions
  
• Disputes between supervisors & staff
  
• Organizations resisting change
  
• Unclear expectations which promote unclear roles & goals

ADR can be applied anytime and anywhere there are interactions among persons within an atmosphere of COMPASSIONATE STRENGTH.

MECHANISMS
The ADR mechanisms employed vary dependent upon need and scope of the identified disputes.

GLAHN & ASSOCIATES typically utilize the following ADR strategies to establish relationship building and resolve disputes:

• Workshops
  
• Coaching
  
• Group facilitation
  
• Conflict resolution
  
• Inter-agency alliance training
  
• Mediation

The endorsed ADR mechanisms result in the Seeking of a Hierarchy to Resolve. Trying to obtain compromise and resolve prior to formalized litigation.